Whenever you make a purchase you receive the information to download the song or album in your email right away. If you are not a registered user in Beloud, the download link will be single-use. On the other hand, if you are a registered user (registration is completely free) you will always have the download links of your purchases available in your administration area. You can register at any time and in your user administration area you will find all the orders you have made with your chosen email. If you want to register click here
Downloads are available in .wav, which is an uncompressed format or in high quality MP3 format.
Any digital song or album purchased by mistake can be returned or refunded, provided it has not been downloaded and within a maximum period of 14 calendar days. After the download, it is no longer possible to return or refund. If you have any questions regarding this subject, please contact us at email@example.com
When you download an album from Beloud, it will be presented as a .zip file, and you will need a decompression program such as Winzip, Windows or Extender for Mac.
To add music to iTunes, run the application, and then select File> Add to Library
To add music to Windows Media Player, you can do either of the following:
- Select audio files, click the right mouse button and select Add to Windows Media Player List.
- Select and drag the audio file into the Windows Media Player window (if this does not work, try to repeat the operation, but first make sure the "Library" tab is active in the Windows Media Player).
Here's the procedure to download it directly from Beloud to your Android phone:
- Download the Beloud .zip file
- Unzip the document in your Music folder
- Rescan music from your Music folder
- Open the music app on your terminal and listen to your songs.
This works for most people, but in case you have not solved your problem, here we have listed for you the solution to some of the most common problems.Install a decompression app
If you have downloaded an album, you will need an app that knows what to do with a .zip file (separate songs are downloaded directly as audio files). Try a free app such as any one of these: EasyUnrar, Unzip & Zip, or some more advanced ones like ES File Explorer and ASTRO.
If you do not have an app installed that can recognise and unzip the .zip files, your computer will usually refuse to complete the download process.Download a format that you can play
It might not be necessary to mention this, but make sure you have an app that can play the format of the downloaded file. If you are not sure you have it, download the standard MP3 option.Unzip the disc in your music or media folder
The music you download from Beloud usually goes directly to the download folder inside your devices, and you will want to move them to the Music folder, which will probably be in/sdcard/Music. You must specify the folder where the file will be unzipped or unzipped once you have moved it to the destination folder.Search audio files again so your music will show
To make your new album appear in the music player, you will have to rescan or search the Media folder again. There are a few free apps that will allow you to do exactly this, we use Rescan Media.Help us help you!
If you are looking on this page and you think “that's not how my cell phone works!”, please send us an email to firstname.lastname@example.org with corrections, ideas and suggestions related to Android downloads. It will be very useful for the whole community.
Try to stop the download, and click again on the download link that Beloud sent you to your email (if you are on a Wi-Fi connection, try connecting the computer to the internet directly through an Ethernet cable). If the download returns to a standstill, or the speed is very low, it could be the firewall, some Internet security tool or antivirus. Temporarily unplug the computer and try again.
If this does not help (or if it clear that this is not the problem), try downloading the files using another internet connection. Some ISPs reduce the speeds of large file downloads. Beloud downloads, especially downloads from uncompressed disks like .wav files can be large. If you have tried to download these types of files and you have not been able to download it, try downloading it in a more compact format, which still maintains great quality as would the MP3.
… I get an error message
... I get a message saying that the .zip file is empty
... You ask me to enter a password
... Some of the songs have disappeared.
All these errors come from the same problem: the file you downloaded is incomplete, probably due to some error in the server or in the internet connection. The solution is to try to download the album again (you can access the download link from your email, or if you are a registered user of Beloud from your orders on the user administration area). Downloading full albums can be a very long process, so if you are connected via Wi-Fi, try connecting with an Ethernet cable.
If after the re-download you have not had better luck, or it seems that the files are fine but they do not work well, then the next question is, are you using an older version of Windows? In this case, there may be some other complication that is sabotaging the decompression program you are using:
An album with a long name or the name of the songs could be a problem. To try to fix this, move the .zip file to a location on your hard drive such as C:/Temp, rename it with a short name and unzip it there. Once the files have been unzipped correctly, rename them using simple titles (such as track 1.mp3) and then move them wherever you need to be able to import them to your music player.
Unusual characters and punctuation marks can cause your decompressor to malfunction. Change the name of the .zip file to something simpler without dots, bars, spaces, tildes, etc. and tries to decompress again. If this does not work maybe you should try another decompression tool (such as 7-zip or Zipeg) that supports better special characters.
No problem, just click on the download link you have received, choose the format you really wanted and download it again. This only works if you are a registered user of Beloud, in case you are not the download links are for one-time use, but don't worry, create your account here
totally free and you will see all the orders you have made using your email address.
If you're using Windows, start by looking at My Downloads and then My Music. If your download is not there, try to download it again with the download link from the mail or through your account in Beloud if you are a registered user. If you are not registered user, register here https://beloud.co/shop/en/user/register to access all your downloads whenever you want, totally free of charge. In any case, when you are next going to download:
1) click Save (not Open)
2) in the dialog box that appears, select a location for the file, but remember to note the folder where you are saving it.